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ComTech Server Monitor

The ComTech Server Monitor is our premium product! Extensive research and testing has been done over a number of years to make this system so reliable that, as long as it is running and not telling you about trouble, you can relax knowing that your enterprise is functioning perfectly.

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Whether you are monitoring on-site or over the Internet or both, for small systems or enterprise - we have you covered!

CT Server Monitor uses a web interface to allow administrators to configure items to be checked. Checks can be done using any protocol. "Something" is being checked every 10 seconds - any trouble will be noticed quickly.

Do you want something else? Ask - we will customize for your specific requirements.

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Configuration is done through drag & drop monitor block positioning. Administrators can add an unlimited number of monitoring configuration screens. Each component on each screen can be set to refresh at is own update interval. (The server monitor log display will constantly update as the system runs.) New screens can be configured by using one of the previous configurations as a base - then modify as desired. You can set Warning (yellow) and Alert (red) levels.

All data is maintained in a MySQL database. Do you want SQL Server? No problem - whatever database you are using is fine - ComTech will customize to meet your requirements.

Absolutely any system on your network (or on the Internet) can be monitored. Systems with no inbound services permitted can be configured to send their status to the monitoring system. Alarms can be raised if no update is received in a selected time period.

ComTech can even customize to interact with custom hardware through any protocol - serial, NTDS...

In the example monitoring screen above, the following functions aere being monitored:

  • Web Response time & Traffic - A graph of the number of hits overlaid over the response time. Traffic is purple, response time is grreen if below 5 seconds, yellow to 15 seconds and red if over 15 seconds. Each vertical line is the average over 2 minutes for response time and the total number of hits for traffic. Our sites are mostly commercial office administration, so Saturday is a light day. Graph scales automatically as required to fit the graph in the space provided.
  • Daily Web Traffic - Last 30 Days - This graph shows the total number of page requests for each of the last 30 days. Weekends are green, weekdays are blue. Hovering the mouse of the individual days, will display more detailed information for that day. Again, the graph will scale to fit contents in the space provided.
  • Server Traffic by Application - This graph shows the number of hits in green, number of hits last hour in yellow, and the number in the last 5 minutes in red. If any applications errors have been logged, they will appear in red as well. This graph has been adjusted to for example purposes. The graph will expand to fill vertical space as the number of monitored sites increases.
  • Response Times - ComTech takes great pride in the delivery speed of our applications. This graph gives a breakdown of the response time of each application we deliver to our clients. Minimun time, average and maximum number of seconds is displayed. If there were any application errors, the count will be displayed as well. Applications will only appear if there were accessed today.
  • Server Attack Log - Unfortunately server defence is a must these days. This graph shows who is attacking and what. If the attack count increases at an unusually high rate, an alarm will sound on the monitor to alert the administrator to take action. ComTech also uses ComTech BruteShield Defender to moniitor the server, take automatic action to prevent intrusion and report unusual activity via text message to the administrator.
  • Mail Queue Details - This graph is included as a measure to prevent unauthorized use of the mail server. As a rule, mail gets handled very quickly and usually will not build up in the mail queue. If there is a buildup, the mail in the queue will be displayed in this graph. This is precautionary only - there usually won't be more than 4 emails in the queue.
  • Mailboxes -
    ComTech mail policy allows users to store a set amount of mail on the server. When user's exceed that amount, an email reminder is dispatched to warn the user to clean up the server mail. There is some leeway between the quota and the point where the mailbox will no longer store new mail. This display shows the administrator which users are due for a cleaup. The limit in this case is 200 Mb.

  • hMailServer -
    One way to tell is your mail server has been hyjacked is by monitoring the number of emails sent by each user. This display identifies the users with the most emails sent since midnight. For our users, 50 would be high, so they are displayed in red. Anything yellow could just be a busy day, but it's something to watch.

    Users may also be targets of spam, so the display also includes some statistics related to inbound mail as well.

    If the administrator is made aware of unusual activity, he can take action to protect the user or the server.

  • ComTech Domains - CT Server Monitor can track whatever is important to your organization. ComTech has to make sure our client domains and certificates are always valid and current. Expiring products change colour when they approach expiry - this panel lets us know.
  • Application Slow Responses - ComTech prides itself on delivering speed - this panel displays an entry for any response over 4 seconds over the last 10 hours. Server monitor users can set alert levels to suit their requirements.
  • Web / Application Errors - This panel logs any/all application errors. Administrators can relax knowing that they will be informaed long before any user calls to report a issue with an application. New entries cause an audible alert so administrators can take action as soon an an issue presents itself.
  • Server Monitor Log - This panel is constantly being updated. Everything the monitor does is displayed in this log. Different levels of activity are displayed in different colours. Of course, errors are red.
  • Response Time Process - This panel is constantly sending requests to systems identified in the configuration. Every 10 seconds a request goes out and the response time is logged. An audible voice alert is sounded if any item is not available when checked. This is not the same as the Web Response Time & Traffic Graph. This panel measures the response time from a remote location to the server. The other panel records the time from when the server receives the request to the time the response is issued - all from the server point of view.
  • Significant Events - This panel is a brief summary of any alert the system has recorded. It can be configured to report specific item that are important to you.
  • Clock & Logo -
    If you have configured a display screen and have some room left over and need something to fill - why not a calendar & clock.
  • Panel Control Buttons - You must have a control panel on any configured screen layout - otherwise, you couldn't control it.
  • System Drive Space -
    Running out of disk space can be a nasty surprise that can destroy a system. This panel shows the status of all drives accessible to the monitor. Administrators can configure the appropriate warning levels so drive space never becomes an emergency.
  • Server Dashboard -
    This panel displays the state of the remote server - speed, memory, disk space and days up. This panel illustrates the variety of ways there are to display critical information.

"Our mission is to improve our clients' businesses by reducing operating costs, boosting productivity & enhancing competitiveness"